Projects
Project Chat
Discuss project work with colleagues and notify people by tagging them.
Last checked 10 November 2026
Use project chat for internal discussion linked to a project. Client-facing messages belong in Comms instead.
Open and send a chat message
- Click the chat icon in the header.
- Select the project in the project selector. Check the reference before typing so the discussion stays with the right project.
- Type your message and use the send control. You can also press Ctrl+Enter to send.
The conversation shows earlier messages with their authors and dates. A project reference in a notification can take you back to the relevant discussion.
Draw someone's attention to a message
Type @ to select a user, or use the user control beside the message box. Choose the colleague you want to tag, finish the message and send it. Selecting a person alone does not send a notification: the tag must be part of a sent message.
Tagged users receive a notification through the notification channels available to them. This should not be treated as confirmation that they have read the message. If you need an action by a particular date, also record the appropriate project stage or reminder.
The bell control allows you to Subscribe to chat or Unsubscribe from chat. Use it to follow a conversation without tagging yourself in each message.
Keep chat open while working
After selecting a project, click Pop out to open that chat in its own window. This lets you keep the discussion visible while moving between pages. Browser settings may affect whether the new window opens.
Archived project records remain available for review, but project chat changes are subject to the archive lock. See Archived Projects to reopen a project for changes.